Frequently Asked Questions
If you don’t find the answer to your questions please contact Fizzio for Life on 3805 3223
Do I need a Doctor’s referral to have physiotherapy?
A referral from a Doctor is not necessary unless you have are seeking physiotherapy under a Team Care Arrangment, DVA, Workers compensation or a 3rd party insurance claim.
How long is a treatment session?
We book appointments at half hour intervals for a one-on-one treatment with the Physiotherapist.
What do I need to bring?
Please bring any relevant medical certificates, paperwork from the doctors and any current xrays and test results for the area we are treating.
Can I claim any rebate from Medicare?
In general, Medicare does not provide rebates for private physiotherapy sessions, however, in some circumstances you may be able to access up to five visits under the Enhanced Primary Care (EPC) Program. Speak to your doctor if you believe you may be eligible. Once the appropriate paperwork is completed by your GP we will bulk bill your consultation.
Will I get some of the cost back from my health fund?
Yes, if you are covered for physiotherapy. We have a HICAPS machine so bring your health fund card with you and you only need to pay the gap. If you want to check your entitlement please check with your health insurance provider.
Do I need to make an appointment?
Yes. That way we can arrange an appointment for you that gives us time to assess and treat your condition fully and properly. If you are in a lot of pain please let our receptionist know and we will do our best to get you in as soon as possible.